Blog

The EPI Blog.

Insights on payments, point of sale, and running a smarter business.

September 16, 2026

How TableTurn Helped Cabana Club Modernize Its Operations

Cabana Club cut checkout times to 90 seconds, sped up staff training, and gained real-time reporting after switching to TableTurn POS

Read →
July 20, 2026

How to Use Financing to Grow Your Small Business

Explore ways to expand your operation with merchant financing.

Read →
June 22, 2026

Offline Processing: How to Take Card Payments During Internet Outages

Learn how offline payment processing helps businesses accept card payments during internet outages, reduce lost sales, and manage delayed transaction

Read →
May 15, 2026

How TableTurn Is Supporting La Cucina Sul Mare's Dreams of Growth

Case study: How La Cucina Sul Mare used TableTurn POS to reduce costs, streamline operations, and improve the restaurant experience, with zero downtime

Read →
April 27, 2026

The Top 6 Benefits of a POS System for Modern Businesses

Discover 6 key benefits of a POS system, from faster checkout and inventory tracking to omnichannel sales and data-driven insights for modern business

Read →
March 30, 2026

Expanding Into New Payment Verticals: A Guide for Merchant Services Agents

Expand into new payment verticals strategically with expert tips for merchant services agents on retention, risk, and long-term portfolio growth.

Read →
March 10, 2026

2026 Payment Processing Trends: The Year of the ISV and the Shift to Software

Explore the biggest 2026 payment processing trends, including software-led distribution, integrated payments, SmartPOS, and ISVs, and what they mean for your portfoli

Read →
February 16, 2026

EPI Technical Support by the Numbers: Our 2025 Stats

At Electronic Payments, we pride ourselves on providing excellent customer service, and our Technical Support team consistently goes above and beyond

Read →
January 20, 2026

Merchant Risk Management for Agents: How to Assess, Monitor & Prevent Fraud

Learn merchant risk management for agents: how to assess merchants, spot fraud red flags, monitor your portfolio, and protect long-term residuals.

Read →
January 14, 2026

Scale Smart: Growth Opportunities for ISOs and Agents

Growing your merchant services business to the next level isn’t just about increasing headcount. Learn sustainable scaling strategies for long-term su

Read →
December 15, 2025

IMPACT25 Recap: Key Takeaways from EPI's Biggest Event

IMPACT25 recap: TableTurn’s debut, Handpoint ISV strategies, agent insights, and key takeaways to help ISOs and partners grow in a changing market.

Read →
December 3, 2025

The Best POS System Features for 2026

Is your POS out of date or unreliable? It’s time to upgrade. Here are the most important features your point of sale system should have for success in

Read →
November 17, 2025

Holiday Shopping: Consumer Behavior in 2025 & What to Expect

Get key insights into 2025 holiday trends and consumer shopping behavior, with analysis focused on helping small to mid-sized businesses thrive this s

Read →
November 1, 2025

Small Business Saturday 2025: 13 Ideas to Promote Sales November 29 through the Holidays

Small Business Saturday is coming on November 29! Get ready with these 13 ideas to promote your business and boost sales this holiday season.

Read →
September 15, 2025

Direct Processing is a Smart Move for Agents & ISOs—Here's Why

Direct processing gives you more control. Learn how this model can help you earn faster, sell smarter, and expand into high-value verticals.

Read →
July 24, 2025

Choosing a Payment Processor: A Merchant's Guide

Your choice of payment processor is critical. Learn how to choose the right processor for your business with this comprehensive merchant guide.

Read →
May 29, 2025

Mission, Values & Entrepreneurship: How Electronic Payments Drives Success

Discover EPI’s mission, values, and entrepreneurial roots, and learn how our story drives our passion for empowering small businesses and partners nat

Read →
May 1, 2025

How to Choose the Right Payment Processing Partner

Agents and ISOs need the right merchant services partner to grow in a competitive landscape. Here’s what to look for in a strong partner.

Read →
April 2, 2025

Why Choose EPI for Merchant Services? Here's What Makes Us Different

Electronic Payments’ team, technologies, and support give agents and merchants unique opportunities to thrive. Explore what makes us different!

Read →
February 20, 2025

How Payment Processing Works (and Why a Direct Processor Matters)

Learn how payment processing works and why choosing a direct processor can lower costs, speed up funding, and give you more control over transactions.

Read →
January 27, 2025

Our History: Celebrating 25 Years of Innovation at Electronic Payments

We’ve spent over 25 years perfecting payments for our partner agents and merchants. Learn how we started out and how we’ve adapted over the years.

Read →
October 15, 2024

Merchant Statements: What You Need to Know

Your merchant statement lists critical information about your transactions over the last month. Here’s how to find and interpret the info you need fro

Read →
September 26, 2024

MPOS: Understanding Your Mobile Point of Sale Payment Options

Explore the benefits of Mobile POS systems for small businesses! Learn how an MPOS can enable flexible, cost-effective business transactions.

Read →
September 13, 2024

The Benefits of the Right POS System for Your Restaurant

The right POS system in your restaurant (like Exatouch!) can improve profit margins, customer satisfaction, employee morale, and more. Explore the ben

Read →
September 10, 2024

How to Boost Your Retail Profit Margins with Your POS

Bring more money in and lower your operating expenses: the formula for turning a profit. Here’s how to use your POS to crack the code and boost your

Read →
August 28, 2024

Planning in Uncertain Times: Continuity for Small Businesses

Learn how you can use tools on hand to demystify your business strategy in the face of uncertain times, from global pandemics to recessions and more.

Read →
June 25, 2024

POS Support: Guide to Customer Service for Your System

Looking for a POS solution? Prioritize service. Here’s why it matters, plus how to get the most out of your tech support team once you’ve adopted a PO

Read →
April 16, 2024

PCI Compliance for Small Businesses

PCI Compliance is a set of rules businesses must follow to process credit cards securely. Here’s why it matters and how to stay compliant the easy way

Read →
March 13, 2024

5+ Different Types of Point of Sale (POS) Systems

POS systems vary, from the type of hardware to the intended industry. Here are the types you’ll encounter when researching a solution for your busines

Read →
February 12, 2024

Omnicommerce: How to Bring Omnichannel Strategy to Your Small Business

Omnicommerce increases your reach while improving customer experience. Learn how an omnichannel strategy can boost your sales and win repeat business.

Read →
November 15, 2023

Why Gift Cards Are a Great Option for Small Businesses

Gift cards are a great way to boost sales, build your brand, and more. Check out these 11 benefits of offering gift cards for small businesses.

Read →
November 7, 2023

13 Gift Card Marketing Ideas to Boost Business

Gift cards are a great way to increase sales and boost customer loyalty. Try using these marketing tips to make your gift card program a success.

Read →
August 22, 2023

Winesburg Meats, Inc. Boosts Checkout Efficiency and Service with Exatouch POS

Winesburg Meats of Ohio adopted Exatouch to upgrade from low-tech, traditional checkout to a modern POS. See how the switch boosted customer service.

Read →
August 4, 2023

Exatouch POS Helps Heffelfinger's Meats, Inc. Expand

Heffelfinger’s Meats, Inc. launched a new retail location with Exatouch POS ready to go from the jump. See how the system helped achieve success.

Read →
July 13, 2023

Point of Sale Advertising: 9 Marketing Strategies to Boost POS Sales

Your selling opportunities don’t end at checkout, so use that time wisely! Learn how to optimize the checkout process with point of sale marketing str

Read →
May 23, 2023

What is a Kitchen Display System (KDS)?

Kitchen display systems streamline food preparation with order screens and timing capabilities. See how a KDS could optimize your restaurant.

Read →
April 25, 2023

Chargebacks Are on the Rise: Learn What You Can Do

Chargebacks are increasing for all types of merchants. Here’s what to do when you receive one, and how to avoid getting chargebacks to begin with.

Read →
April 11, 2023

Offline Processing: A Smart Way for Your Business to Protect Profits

Learn how offline payment processing helps businesses accept card payments during internet outages, reduce lost sales, and manage delayed transaction

Read →
December 8, 2022

POS Pointers to Boost Retail Holiday Sales

The holidays can be stressful for retailers with increased customer demands, training new seasonal staff, and the list goes on. We have some pointers

Read →
August 15, 2022

5 Simple Ways Caller ID Can Improve Your Restaurant's Deliveries & Customer Service

Incoming calls to your restaurant represent opportunities to improve customer service and drive more delivery revenue. And it's easy to accomplis

Read →
August 10, 2022

Exatouch® POS Restaurant Success Story: An Interview with Frank's Trattoria

Frank's Trattoria owner Anibal shares how Exatouch® POS organized pickup, delivery, and dine-in orders while improving accuracy and staff accountability.

Read →
June 29, 2022

What's the Best POS for Convenience Stores?

Learn what key POS features to look for when selecting a system for your convenience store.

Read →
February 24, 2022

How Exatouch® POS Delivery Manager Simplifies Delivery Orders and Grows Your Restaurant's Revenue

Find out how a POS with delivery management makes it easier to reach more diners, improve customer service, and increase overall sales.

Read →
January 12, 2022

The Best POS System Features for 2026

Is your POS out of date or unreliable? It’s time to upgrade. Here are the most important features your point of sale system should have for success in

Read →
December 15, 2021

Exatouch® POS Restaurant Success Story: An Interview with Great Steak

Great Steak in San Francisco replaced a 1980s POS with Exatouch®, gaining speed, an integrated payment device, a bigger KDS, and higher tips.

Read →
November 18, 2021

How a POS with Appointment Scheduling Benefits Your Business

Learn the key reasons why a point of sale system with appointment scheduling can save your business time and increase your earnings.

Read →
July 13, 2021

How a POS Helps Retailers Build a Customer Database & Leverage Promotions to Lift Revenue

Discover how to use your point of sale to build a customer list and market to them with customized promotions to increase your retail sales.

Read →
June 28, 2021

Exatouch® Point of Sale Merchant Success Story: An Interview with Sticky Fingers Bakery

Find out how this local Vermont bakery installed Exatouch Point of Sale and gained valuable insights that are helping the business grow.

Read →
June 15, 2021

Simple Fraud Prevention Tools & Tips for Online Businesses

Online businesses need to be on the lookout to prevent credit card fraud and protect their profits. This article offers simple tips and tools you can

Read →
May 17, 2021

ProCharge® Desktop Merchant Success Story: An Interview with Fairway Carts, Parts & More

Fairway Carts, Parts & More explains how adding ProCharge® Desktop terminals sped up checkout, cut lines, and gave customers control of their cards.

Read →
April 28, 2021

7 Practical Ways a POS with a Touchscreen Customer Facing Display Can Benefit Your Counter Service Restaurant

POS systems with customer facing displays help counter service restaurants save time and money while providing diners with higher levels of service. R

Read →
April 16, 2021

Spa Merchant Success Story: An Interview with Agate Electrolysis

Agate Electrolysis owner Terra Britt shares how switching to Electronic Payments lowered processing fees and delivered dependable, friendly support.

Read →
March 31, 2021

ProCharge® Desktop Merchant Success Story: An Interview with Metro Metal Supply

Find out how this metal supply company is saving time and money with Electronic Payments’ Merchant360 Desktop payment processing solution.

Read →
March 3, 2021

How a POS Can Help Your Business with Employee Management

A point of sale system can make employee management infinitely easier, simplifying training, scheduling, payroll, and more. Find out how in this helpf

Read →
January 14, 2021

What Small Businesses Need to Know About Point of Sale

When it comes to the basics of running a small business, few tools will help you more than a point of sale (POS) system.

Read →
December 16, 2020

How to Use Your Retail POS to Maximize Units per Transaction and Overall Sales

Expanding the average number of units sold per transaction is a smart way to boost your profits.

Read →
November 23, 2020

Super Burger & Exatouch® Point of Sale: A Quick Service Restaurant Success Story

In business since January 2015, Super Burger is a quick service restaurant (QSR) located in Stockton, California.

Read →
October 15, 2020

Exatouch® Point of Sale Restaurant Success Story: An Interview with Rebecca's Bistro

See how this beloved local restaurant made the most of the time they were closed during the pandemic to install a new POS system and train their staff

Read →
September 17, 2020

Liquor Locker & Exatouch® Point of Sale: A Retail Success Story

See how this small chain of liquor stores saved time and money while positioning themselves for growth with the installation of Exatouch Point of Sale

Read →
August 28, 2020

ProCharge®: An Affordable & Flexible Payment Platform Designed for Small Business

Small businesses are under pressure like never before due to evolving customer demand and challenges brought on by the COVID-19 pandemic.

Read →
August 7, 2020

Captain's Table, Electronic Payments & TableTurn®: A Restaurant Success Story

How Captain's Table, a historic New York restaurant, cut processing fees and slashed chargebacks by switching to Electronic Payments and TableTurn®.

Read →
July 30, 2020

How Loyalty Programs in Exatouch® POS Can Increase Your Retail Sales

Exaotuch POS has loyalty programs built in to help you reward your best customers while boosting your bottom line. Read about the capabilities of each

Read →
June 19, 2020

Retail Merchant Success Story: An Interview with Chestnut Ridge Sewing

Chestnut Ridge Sewing owner Dawn Krier shares how Electronic Payments cut her processing rate, boosted sales with gift cards, and powered offsite events.

Read →
May 28, 2020

7 Ways Contactless Payments Can Help Your Business

Contactless payments give your customers choice when it comes to making purchases, while increasing safety, speed, and security. Learn more about the

Read →
March 11, 2020

Electronic Payments CEO Michael Nardy Named to ETA's 2020 Forty Under 40 Class

Electronic Payments CEO Michael Nardy shares insights into the payments industry as part of being named to ETA’s 2020 Forty Under 40 class.

Read →
March 2, 2020

Multiply Retail Sales & Streamline Operations with the Item Details App in Exatouch® POS

Retailers: Learn how to use the apps and features built into your Extaouch® Point of Sale to increase sales and streamline operations for growth!

Read →
February 11, 2020

How to Use Your Restaurant POS to Control Food Costs

Learn how to use your restaurant POS to control food costs. Ingredients are one of the most important expenses restaurants need to manage to ensure pr

Read →
August 20, 2019

Fresh Sheet: How Restaurants Manage Inventory, Maximize Profits, and Provide Excellent Service

The Fresh Sheet can help you save money and maximize profits by more efficiently managing food inventory, one of the most costly parts of running a res

Read →
August 2, 2019

How to Use Your POS to Encourage Repeat Business

Promote repeat business with an integrated loyalty program. It's simple to implement when it's built into a smart POS system, like Exatouch®

Read →
December 18, 2018

Email Security Awareness – Protect yourself and your business

Email is an essential component to any business. As so many depend on email as their primary method of communication, it has become one of the most co

Read →
August 16, 2018

With Exatouch's Scan Data Integration, Your Profits Won't Go Up in Smoke

Unlock the opportunity to earn additional profits from your tobacco sales with Exatouch® Point of Sale! Consumers love a good incentive, and now Exato

Read →
December 5, 2017

Exatouch® for Liquor Stores Case Study: Mantua Beverage & Gas

How Mantua Beverage & Gas used LMP-certified Exatouch® POS to modernize liquor store inventory, promotions, and lottery payouts without disrupting sales.

Read →