New merchants
Welcome to Electronic Payments.
Everything you need to get the most from your merchant account: support, your reporting portal, product guides, and the compliance resources that keep you protected.
Start here
Your account, your team.
Merchant support is in-house and U.S.-based. Call (800) 966-5520, Option 4, weekdays 9am to 6pm ET, or Option 3 for 24/7 technical support.
PortalMerchant360Batches and deposits, transactions, statements, gift card activity, and chargeback reports, all in one login.PortalMerchant Support CenterAccount activity and reporting access for legacy accounts.SupportTalk to a person(800) 966-5520 · Option 3 for 24/7 tech support, Option 4 for customer service.
Product guides
Know your tools.
ExatouchExatouch knowledge baseStep-by-step user guides and tutorials for every Exatouch station.Merchant360Merchant360 user guidePayments, invoicing, billing tools, and reporting, chapter by chapter.TableTurnTableTurn POS guideRegister, kitchen, floor, and online ordering help for TableTurn merchants.TerminalsTerminal quick-reference guidesPAX, Dejavoo, and Valor quick-reference PDFs, plus terminal maintenance guides in English and Spanish.SeasonalTime change helpAdjust your terminal's clock after daylight saving time. Most devices update automatically.ComplianceProgram guides & PCIMerchant services program guides, card security features, PCI compliance, and voice authorization instructions.
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