← eGiftSolutions

eGiftSolutions for Clover®

Gift cards on your Clover.

Available in the Clover® App Market, eGiftSolutions is the gift card program of choice for Clover merchants nationwide. You’ll need at least the Register Lite service plan and an eGiftSolutions account.

Get set up →Tech support: 800-966-5520, opt. 3

Installation and setup

From app to first sale.

1
Choose a gift card designChoose from our many standard designs, or have a card custom designed.
2
Get the appIf you haven’t already, activate the Register Lite service plan and download the eGiftSolutions app from the Clover App Market.
3
Complete setupEmail sales@egiftsolutions.com to complete setup, or call tech support at 1-800-966-5520, option 3.
4
Approve your proofOnce the design is complete, we email an electronic preproduction proof (PDF) for your approval before printing.
5
Cards in productionWhen the proof is approved and payment received, your cards go into production, and you’ll receive a marketing kit: window clings, stickers, envelopes, and a countertop display.
6
ActivateWhen your cards arrive, open the eGiftSolutions app and press “Activate.” eGiftSolutions is then ready to work on your Clover Station.

Troubleshooting

Clover questions, answered.

For anything else, call Technical Support at 800-966-5520, option 3, or email support@egiftsolutions.com with the full card number and the exact error message.

Which Clover devices does eGiftSolutions work with?

Clover Station 1.0 and 2.0, Clover Mini, Clover Flex, and Clover Mobile. The app requires the Register, Counter Service Restaurant, or Table Service Restaurant service plan per device.

I’m having issues signing up. Who do I call?

Call 800-966-5520, option 3, or email support@egiftsolutions.com. Include the full card number and the exact error message if you’re seeing one.

What if my payments or orders don’t go through?

Call 800-966-5520, option 3, or email support@egiftsolutions.com with the full card number and the exact error message.

What should I do if I get an error screen?

Contact Technical Support at 800-966-5520, option 3.

The app closes or freezes. What do I do?

Restart the app. If it keeps happening, restart your Clover device. If the problem continues, contact Technical Support at 800-966-5520, option 3.

A button or feature doesn’t seem to work.

Contact Technical Support at 800-966-5520, option 3.

I can’t activate a card.

Only cards that have never been activated or deactivated can be activated. If the card doesn’t accept the activation, try adding value to it. If that doesn’t work, contact Technical Support at 800-966-5520, option 3.

I ran a card and there’s still an amount due in the Register.

The card was likely redeemed for a partial amount because it didn’t have enough funds. Take a different form of payment for the remaining balance. You can check the card’s balance in the eGiftSolutions app.

I want to cancel.

Printed gift cards are non-refundable once a proof is approved, but there are no cancellation fees. See the program terms and conditions for complete details.

Need a hand?

Technical support is in-house, U.S.-based, and available 24/7.

Call 800-966-5520, opt. 3 →Email support